Dear C&J Yachts, 27 August, 2015
This is a follow up to our discussions both during and after service on our boat.
I would like to thank you again for your outstanding service and the prompt communication and feedback you provided us through the process. The maintenance provided this summer is the second time we have used C&J Yachts for major service on our boat and, like the first time (December, 2014), you all were great.
Specifically, Chad and Brendan were outstanding! The work performed on our boat was absolute quality. Their communication both during and follow-up after the service was simply exceptional. During the service period, if I called or texted with questions, their response time was superior. On both service periods, they even followed up after boat delivery to ensure our satisfaction with work performed.
For customers requiring major work on their vessel, I would highly recommend C&J Yachts! I have passed their company and names around to our marina and friends. And, I will continue to use C&J Yachts, and specifically Chad and Brendan, for future service and maintenance on our boat.
Thank you for your outstanding work and customer support!
Cape Coral, FL
Chad and Brendon,
From a very satisfied, and deeply embarrassed customer. My apologies for the huge amount of work required to get our boat up and running again. My fault totally. Thank you.
Your professionalism and dedication to your customers is exemplary and so refreshing in today's world. My ignorance could have made the situation much worse and your care and understanding moved the process forward to the happiest of outcomes.
I'm running the boat this morning as suggested and will do the short hops, get may kicker motor in place and learn more about this place we live in. My wife had a deep laugh at the whole thing and instantly began to plan on taking the boat on short trips. Still looking at A/C units. Boy were you right!
My hardiest congratulations on a magnificent job well done.
Please feel free to use this email in any way that may benefit C&J Yachts.
Colle Davis, CEO - PFAS LLC
Inventor: Portable Farms® Aquaponics Systems